Our Team

Our staff consists of personnel ranging from licensed social workers, marriage and family therapists, interns from graduate and undergraduate programs, peer support specialists, case managers and office support personnel. All of our staff members are fluent in English and Spanish.

Karla Arroyo, LCSW - Executive Director/Founder 

Karla Arroyo was born and raised in Mexico City where she earned her Bacherlors Degree in Economics from the Universidad Autonoma Metropolitana (UAM). Karla moved to Provo, Utah in June of 1999 and earned a Masters Degree in Social Work from the University of Utah in 2006. Karla is currently enrolled in the PhD program at the University of Utah, College of Social Work. Karla has spent the last 10 years working with the Latino community in Salt Lake County and some rural areas within the State of Utah. Her involvement in the community has been direct clinical practice, community organization and most recently she has focused on developing and expanding pilot programs offering counseling and peer support through telehealth.  Her clinical practice has focused trauma survivors, specifically, domestic violence, sexual assault, and human trafficking victims. Her research interests are in the area of the intersection of domestic violence and substance abuse. 

Karla is working full-time as the Director of the Multicultural Counseling Center,MCC an agency that provides counseling to individuals, children, families and couples and that specializes in trauma survivors. Her practice utilizes a multidimensional framework, systems theory and trauma informed care when delivering interventions.

Lupita Shober, LCSW - Clinical Director

Lupita Shober was born and raised in Venezuela but has lived most of her life in Utah. Lupita’s main source of happiness involves spending time with her husband and three children. In her free time, Lupita enjoys spending time in the outdoors, hiking, biking, and skiing. However, her everyday activity is walking. She enjoys cooking and being a homemaker. In her journey she has learned the impact that environmental and genetic factors have and has also learned approaches that are effective in problem-solving, supporting and helping while taking into account the uniqueness of each individual.

María Margarita Miller was born in Bogotá D.C, the capital city of the Republic of Colombia in South America. Her willingness to serve and help others led her to study a professional career that would allow her to achieve her goal and for that reason she chose Clinical Social Work where through psychotherapy it is possible to give support to those who require it, allowing them to improve their quality of life. After completing her high school studies in Bogota DC, Colombia, and according to her willingness to serve, Maria Miller studied at the University of Utah, an institution that awarded her a professional degree in Social Work on 2008 and a Certified license as Social service Worker in the State of UT. Subsequently, María studied at Boise State University in Idaho, an institution that granted her a Master Degree in Clinical Social Work in 2015, and a Licensed Clinical Social Worker License in 2017. She also has an Associate of Science and  Social Work from Salt Lake Community College, obtained in 2005. On the other hand, Maria is also certified as a Provider for treatment of offenders in domestic violence, 2018, and as a Sexual Assault Counselor in 2018.

Maria Miller, LCSW - Therapist

Berta Rodriguez, CMHC - Therapist

Berta was born in the city of Concepcion in southern Chile, where she grew up and began her studies at the San Sebastian University to later move to Santiago de Chile to finish her Master's Degree in Psychology at the Bolivarian University in April, 2002, mainly motivated to follow this career, since her mother was one of the first university social workers in Chile, which was her great example of service. After 10 years of experience in her country, and for personal and professional reasons to increase her knowledge, she decides to travel to the United States in 2012 with her two children and husband.


Joanna Onorato, CSW - Therapist

Joanna is from Alaska, but after living in Montana, Argentina, Oregon, and Ecuador has found her home in Utah's desert. Before becoming a therapist, Joanna graduated from Montana State University majoring in philosophy, political science, and Spanish. She then served the community as a certified medical interpreter and advocate. In 2020, Joanna earned a Master of Social Work degree from USU-Moab and began working at the Multicultural Counseling Center. As a therapist, Joanna utilizes a trauma-informed and empowerment approach using Cognitive-Behavioral Therapy and mindfulness-based methods. When she’s not working, you can find her in nature: mountain biking, snowboarding, or spending time with her dogs. 

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Gina Toledo, CSW - Therapist

Letter to a Hero: I met a beautiful, graceful woman at the age of three that I began to call grandma. I recall her sweet voice calling my name to come to supper or to put my coat on to go to the park. Gently she stroked my hair and cared for me. She taught me to pray and read the scriptures and constantly reminded me that my heavenly father was there to teach me and carry me on thru life. She walked me to school and helped me learn my time's tables by sitting by me and teaching me a song to help with retention because it was difficult for me to remember. The peaceful sound of her voice always kept me company in the hardest times. She became the stepping-stone in my life that kept me from being led astray. Memories pour into my heart remembering her teachings and I laugh and cry as I recall anecdotes that we shared. She was my protective factor the one that pulled me together when she was not there. When I looked in the mirror and saw the bruises and pale color on my face since then I learned that even though my present was bleak I could change my future, then I knew, I was called to serve and help others like me these are my deep ties to social work. Since then, now grown women I have kept her example close to my heart by doing what I do today as an MSW graduate and CSW I have stamped my path to help others that share similar experiences I lived. Grateful for all that I have been given and for all the mentors and supporters I have and had along the way. To do what you love and have passion for, it takes courage and dedication, to see beyond what is in front of you. Thank you to my loved ones and my guardian angel for their support on this journey.

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Tania Marambio, CSW - Therapist

Tania was born in Peru and she moved to Utah 22 years ago. Tania has graduated with a bachelor’s degree in psychology from Weber State University and with a master’s degree in social work from the University of Utah. While Tania pursued her education her areas of focus were on mental health and women and gender studies. Tania has experience working with kids, teens, adults, and seniors. Tania has been trained in EMDR therapy modalities to help people with issues related to trauma. Tania enjoys helping people of all ages and she can adjust her therapy sessions to your convenience through online teletherapy. Tania uses therapeutic exercises and research-based practice. Tania’s innate motivation to help people is what brought her to the social work field. Tania enjoys spending time with her family, traveling, and reading.

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Chelsea Montoya, AMHC - Therapist

I am from Las Vegas, Nevada and I got my Bachelors in Psychology with a minor in Child and Family Studies at Weber State University. I got my Masters in Clinical Mental Health Counseling at University of Nevada, Las Vegas. During my internship experience in graduate school, I interned at site for two years where I worked primarily with the Latin X population who were uninsured and undocumented. This is a population that I am truly passionate about because I have seen firsthand the challenges and obstacles that this population faces when it comes to mental health services. I also think that this population is underserved when it comes to the mental health field and I would love to make positive difference in this community. During my free time I enjoy being in the outdoors spending time with my 5-year-old son and family. During winter I enjoy skiing and snowboarding, and during the summer I like being at the lake and hiking. 


Roberto Lara, CSW - Therapist

Roberto Lara, MSW, CSW, has been part of the Multicultural Counseling Center team since August 2019, when he started as a therapist intern. Currently, Roberto is a full-time therapist and Immigration Evaluation supervisor at MCC. Prior to his graduation from the University of Utah MSW program, Roberto completed a Bachelor of Arts degree in Counseling Psychology from Prescott College. Before he moved to Utah, Roberto spent more than 12 years working in the adventure travel and guiding industries in and around Cusco and the Amazon Basin in Peru, where he was born and raised. Later on, his work as a guide took him through the majority of Central and South America, as well as overseas to Europe and parts of Africa, leading both large and small client groups focused on culturally immersive service work. After moving to southern Utah, Roberto spent the next ten years working in wilderness therapy as a field instructor, logistical support team member, mentor, and program director. He developed multiple domestic and international excursions designed for both individuals and families looking to experience adventure travel combined with a foundational therapeutic component. He led several trips through the Uinta Mountains, Moab, and Nepal. While pursuing his MSW degree, Roberto worked as a psychiatric technician at the University of Utah Huntsman Mental Health Institute. While there he worked on an inpatient unit with patients suffering from schizophrenia and other thought disorders, as well as mood disorders such as bipolar disorder, depression, and suicidality. Roberto’s commitment to social work and the helping process is clear in his interactions with clients of all backgrounds. His passion is working with those in the Latinx community, and serving as a resource for all of those seeking support. Roberto is fluent in English and Spanish.


Danniel Worthen, CSW - Therapist

Danniel Worthen, MSW/CSW is the Multicultural Counseling Center's Skills Counseling Supervisor/therapist. Danniel is a native Utahan. Danniel earned her Master's of Social Work from the University of New England-Maine, 2020. Danniel has been a social worker since 2012 where she graduated with her Bachelor's of Social Work from the University of Utah. Prior to Danniel becoming a social worker/therapist she did recreational therapy for 15 years. Danniel has an extensive history working with youth, adolescences, adults, and geriatrics in individual, family, and group settings. Danniel has experience in child welfare and has specialized in trauma-informed care for more than 20 years with geriatric and special needs. While doing her practicum with MCC in 2020, Danniel helped create the Skills Counseling services that are currently being offered through MCC's supportive services. When Danniel is not working you can find her enhancing her skills in mindfulness and other holistic approaches to self-care like Breath Work. Danniel enjoys spending time with her family. At home she was known as the "Cat lady" and the paranormal social worker. You can always find her curled up with her cats watching paranormal shows or reading her many books. 


Grizel Williams, CSW - Therapist 

Grizel was born and raised in Miami, FL by her Dominican/Cuban family. After her mother remarried, Grizel traveled and lived in various locations that had one main community--access to Nature. After completing her bachelor's in science, majoring in Biology and psychology, as well as receiving her Masters in Science and Counseling at Milligan University in 2015, Grizel briefly practiced as a therapist in TN before realizing there were a few unchecked dreams that she craved to complete. Over the last 4 years, Grizel has worked in social media marketing to amplify mental health issues in the outdoor industry, as well as destigmatize mental health illnesses in hopes that more and more people will get the resources they need to live their life without fear or shame. Her favorite activities include creating music, mountain biking, exploring the desert with her husband and 3 dogs, and dancing in the kitchen while cooking maduros. As a therapist, Grizel utilizes a Client-Centered and Trauma-informed approach, using Cognitive Behavioral Therapy and mindful-awareness methods for both Spanish and english speakers. 

Fanny Egan - Behavioral Intake Specialist

Fanny loves to garden, go bike riding, and spending time with family and friends

Jeannette Villalta - Community Liaison

Jeannette was born in Guatemala and have been living in Salt Lake City for 20 years now. She has worked as a Community Wellness Coach for the Hispanic Healthcare Task force and Cancer Program Coordinator for Alliance Community Services. She studied Business Administration in Guatemala City, Certified as a Case Manager, Peer Support Specialist and Health Coach by the University of Utah. Certified as a Victim Assistance Advocate by the Office of Victims of Crime. Certified as Sexual Assault Advocate by Utah Coalition Against Sexual Assault. Graduated from Humanities course Westminster College, Humanities in Focus Filming, and Westside Leadership. She is an active member of the Community working as a Community Health Worker for over 18 years and constantly learning new things for the sake of being able to teach the people around her and for that effort she was a recipient of the Trailblazer Award by the Hispanic Chamber of Commerce of Utah. 

Claudia Gonzalez - Case Manager

Claudia Gonzalez is originally from San Luis Potosi, Mexico. She has lived in the USA for 29 years. She is married to Ciro Jimenez and has two handsome and talented kids Dani 16 and Jose 25 years old. Claudia came to Utah 20 years ago, arriving to Midvale City where she remains to be a loyal resident. 

Claudia has always had the spirit of serving her Hispanic community and Midvale City gave her that opportunity by becoming not just a proactive volunteer but a strong advocate in different issues that effected her community.


Jocelyne Lopez - Case Manager

Jocelyne Lopez was born and raised in Salt Lake City, Utah where she spent all her life. She is a first-generation Mexican-American whose parents immigrated from Guanajuato, Mexico in the 1980s. In 2020, Jocelyne received a bachelor's degree in Psychology and a bachelor's degree in ethnic studies from the University of Utah. While in school she worked on destigmatizing mental health and providing access to professional mental help in the Latinx community by dismantling language and culture barriers. As a caseworker, Jocelyne is passionate about breaking barriers between education and resources within the Latinx community. Her career goal is to become a bilingual psychologist who specializes in helping minority and underrepresented communities. Jocelyne decided to pursue this goal due to the lack of representation within the mental health field. In her spare time, Jocelyne loves to travel with her friends and spend time with her family and dog, Coco. 


Ivonne Quiroz - Case Manager

Ivonne was born in salt lake city. She is half Guatemalan and half Venezuelan. She is 20 years old and has a little baby that's just a few months old. She loves to help others and go out.

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Mario Vazquez - Case Manager 

Mario is bilingual in English/Spanish with strong communication skills. He is highly motivated and disciplined person. Good character, integrity, easy going. Always willing to give a helping hand and reach out to others. He loves to listen and counsel according to the assessed needs of the individual and possesses qualities to teach and share knowledge with others

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Amy Damian-Ramirez - Peer Support

Amy was born and raised in Salt Lake City, Utah by parents who immigrated from Guanajuato, Mexico. Amy began volunteering at a young age which sparked her interest in helping others. Amy has volunteered for Comunidades Unidas, Neighborhood House, The Children's center, and other organizations through her sorority, Kappa Delta Chi. Amy graduated with a Bachelors in Social Work (BSW) with a minor in Sociology from the University of Utah in 2020. During her undergrad Amy was a mentor and a co-coordinator for Mesitzo's Arts and Activism (MAA), a team leader for TRIO's Upward Bound summer program, and a Student Navigator for TRIO's Student Support Services program. All of these experiences has led Amy where she is today, helping others by sharing her experiences. On her free time, Amy likes to listen to Bad Bunny and Bruno Mars; dance banda, cumbia and norteñas; spend time with family and friends; and eating lots of food! 

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James Rockefeller - Peer Support

James Rockefeller was born in Mendoza, Argentina where he grew up and began his studies at the Frederick Chopin Tertiary Institute as an Tertiary Teaching in Dance Arts and  Art therapy later, accompanied these studies with his passion for helping people as a volunteer in various non-profit organizations, continuing studying specializations such as Mindfulness, Bio-dance, emotional intelligence and Ontological Coaching. He was also active in the LGBTIQ community and a member of the lgbtiq pastoral council fighting and educating all types of personnel with open fulled  spiritual orientation and accepting of sexual diversity to gays ans lesbians, He also is legally married for 7 years to his husband Juan Pablo.

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Pricilia Rios - Peer Support

Pricilia Rios was born and raised in Agua Prieta Sonora Mexico with her parents, where she studied high school and two years of computer programming. At the age of 18, she arrived loaded with dreams and goals to Salt Lake City, where she has lived ever since, which I enjoy the most. nature is the greatness of the mountains outdoor activities, music, animals, and meetings with family and friends ... at the end of my life training and self-improvement at the institute of action US I discovered my vocation for supporting my community and the human being and serving as a volunteer for casa del pueblo, community voices and alliance community services, working as a health promoter for the Obama care program I came to this great multicultural counseling center where I can give my experience away from life and surviving life's difficulties to motivate and support other people.

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Illiana Toledo - Skills Counselor

As a BSW graduate, I have always had the passion to help people live healthy lifestyles and enforce the importance of mental health in diverse communities. I started my professional journey at the Multicultural Counseling Center in April 2020, as a BSW intern where I learned how to do my current role as a skills counselor. As a skills counselor, I work with families and youth to reinforce the therapy that they receive from our amazing therapist, by teaching them skills that aid in their mental health like, mindfulness, healthy copping skills, practice interventions, education on healthy lifestyle, communication skills, psychoeducation etc. In my free time, I love to spend time with my loved ones, be in nature, travel, try new food, hike, ride my bike (spring and fall) and practice yoga. 

“You must be the change you wish to see in the world” - Mahatma Gandhi

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Patricia Aguayo - Skills Counselor

Patricia was born and raised in Ventura, California. At young age, she moved to Utah with her family, who is originally from a small town in Jalisco, Mexico. She is fluent in English and Spanish. Patricia quickly gained a passion in social work and helping and giving back to the Latinx community. She went on to receive her Bachelor of Social Work (BSW) at Utah Valley University in 2017. Since then, Patricia has gained experience working with young children and teenagers in a school setting through an internship at Alpine School District in Utah County. Patricia has also worked as a case manager for Wasatch Mental Health where she works with individuals who suffer from severe mental illnesses, such as schizophrenia, depression, and bipolar disorder. She is certified as an Adult Case Manager by the Utah State Division of Substance Abuse and Mental Health. Patricia graduated with her Master of Social Work (MSW) from Boise State University in December 2020 and has begun working at MCC as a full-time therapist since then. Patricia finds pleasure in helping others, giving back to the community, and is a strong advocate for women’s rights. She enjoys music, hiking, reading, and traveling.

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Andrea Ochoa - MSWI Intern

Andrea was born in Tegucigalpa, Honduras. She immigrated to San Francisco, CA at the age of five with her family. Growing up in the Bay Area she gained a love for working with children from low-income neighborhoods and volunteered for the Boys and Girls Club as well as worked in many Summer Programs in the area. Andrea then moved to Utah with her family and recently Graduated from the University of Utah with a B.S. in Social Work and a minor in Criminology. She is now in the MSW program and hopes to finish her degree and attend law school in the future. Her goal is to help immigrant families and all other minorities receive the resources and access to mental health services they need. 


Maria Morris - MSWI Intern

Maria Morris was born and raised in Bogota, Colombia. She moved to Utah as a teen and fell in love with the mountains. She enjoys reading, watching movies, and cross-stitching. She lives with her husband and multiple pets. Her passion for helping others and curiosity about the human brain and its workings led her to get a B.S in psychology from the University of Utah. Currently, she is in graduate school, working on her MSW. She hopes to help the Latinx population in their language and bring mental health resources to our community

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Mariana Aguilar - Agent/Receptionist

Thania Vesalco - Customer Service


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