Guiding You with Compassion and Understanding.

Our supervisors are culturally responsive leaders, offering guidance and support with empathy and expertise. They are dedicated to mentoring our team and ensuring every step of your journey is met with understanding, insight, and encouragement.

Founder

Karla Arroyo

- LCSW, PhD -

Karla Arroyo, founder of the Multicultural Counseling Center, is a clinician and community advocate with over 20 years of experience. Originally from Mexico City, she holds a doctorate in Social Work from the University of Utah and specializes in trauma-focused therapy for children and adults.

Karla is certified in multiple evidence-based practices and is passionate about helping individuals and communities heal. Outside of work, she enjoys the outdoors and spending time with her family.

Executive Director of Operations

Glory Escalera

- EDO -

Glory Escalera brings over 13 years of experience in healthcare revenue cycle and patient access. With a deep commitment to serving the Hispanic community, Glory oversees the clinic’s essential operational functions.

Glory earned her Bachelor of Science in Health Service Management from Stevens-Henager College and has been a Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management. Her extensive background in patient advocacy and healthcare administration ensures that MCC provides high-quality care.

Deputy Clinical Director

Chelsea Montoya

- CMCH -

Chelsea, a Las Vegas native, earned her Bachelor’s in Psychology from Weber State University and her Master’s in Clinical Mental Health Counseling from UNLV. She specializes in trauma-focused therapy for all ages, using TF-CBT, EMDR, and play-based approaches.

At the Multicultural Counseling Center, Chelsea provides culturally responsive care with a focus on the Latinx community. Outside of work, she enjoys hiking, snowboarding, traveling, and time with her 8-year-old son.

Family Support Supervisor

Joanne Brito

- CSW, CM/CPPS -

Family Support Supervisor Joanne Brito, originally from El Paso, Texas, earned her Bachelor’s in Social Work from the University of Utah in Fall 2023 and is currently pursuing her MSW. In her role, she supports the Family Support team in achieving excellence.

In her free time, Joanne enjoys camping, traveling, attending concerts, and spending time with her daughter.

Skills Counseling Supervisor

Adriana Rodriguez

- SSW -

Adriana, originally from Veracruz, Mexico, relocated to Utah at age four and earned her Bachelor’s in Social Work from the University of Utah in 2020. She began her career at the Multicultural Counseling Center as a Case Management intern and has served as a Skills Counselor since 2022, supporting therapists and teaching clients essential mental health skills.

Outside of work, Adriana enjoys reading, gardening, and spending time with family and friends.

Supporting You with Care and Dedication

Our staff members are the heart of MCC’s daily operations. With professionalism and cultural responsiveness, they ensure the center runs smoothly and that every client feels welcomed and supported.

Their dedication behind the scenes helps create the warm, compassionate environment that defines MCC. Get to know the individuals who make this possible, explore our departments, and see the values we stand for in action.

Therapists

Therapist

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Therapist

Andrea Ochoa

- LCSW-

Andrea, originally from Tegucigalpa, Honduras, earned her Master’s in Social Work from the University of Utah with a minor in Criminology. She works with children ages five and up, using Play Therapy, Sand Tray Therapy, CBT, and mindfulness-based approaches.

At the Multicultural Counseling Center, Andrea is passionate about supporting the Latino community. In her free time, she enjoys trying new foods, spending time with family, and exploring the outdoors with her German Shepherd Husky.

Therapist

Javier Campos

- CSW -

Javier, originally from Colombia, earned his Master’s in Social Work from the University of Utah. He is a bilingual therapist at the Multicultural Counseling Center and teaches at SLCC and the U of U, specializing in CBT, MI, trauma-informed care, and mindfulness.

With 14+ years in nonprofit work, he is committed to supporting underserved communities. In his free time, he enjoys cooking, writing poetry, and being with family.

Therapist

Ruben Hernandez

- CSW -

Ruben, originally from Pachuca, Mexico, earned his Bachelor’s and Master’s in Social Work from the University of Utah. He specializes in trauma-informed, client-centered therapy with couples, teens, and families.

He is passionate about helping clients build resilience and stronger relationships. Outside of work, he enjoys coaching sports, dancing, traveling, and time with his wife and six children.

Therapist

Patricia Aguayo

- LCSW -

Patricia, originally from Jalisco, Mexico, earned her Bachelor’s in Social Work from Utah Valley University and her Master’s from Boise State University. She is certified in TF-CBT and domestic violence treatment and works with clients of all ages, focusing on anxiety, depression, trauma, and relationships.

At the Multicultural Counseling Center, Patricia is dedicated to supporting the Latinx community and reducing mental health stigma. In her free time, she enjoys music, sightseeing, reading, and traveling.

Therapist

Marc Avalos

- CSW -

Marc, a Chicano therapist born in Compton, California and raised in West Valley City, Utah, primarily works with children and adolescents but welcomes clients of all ages.

He is trained in play therapy and integrates mindfulness, DBT, and IFS in his practice. Bilingual in English and Spanish, Marc is dedicated to providing a safe and supportive space for all.

Therapist

Evelyn Acosts

- CSW -

Evelyn, originally from Mexico, moved to the U.S. at 16 and pursued social work with certifications in Positive Psychology and Substance Use Disorder. She is dedicated to supporting the Latino community, especially those affected by domestic violence and substance abuse.

At the Multicultural Counseling Center, Evelyn provides compassionate care to empower her clients. Outside of work, she enjoys spending time with her husband and dog and listening to music.

Therapist

Melannie Hernande

- CSW -

Melannie, born and raised in Salt Lake County, earned her Bachelor’s and Substance Use Disorder Counseling certificate from the University of Utah and will return for her Master’s in 2024.

She specializes in CBT, mindfulness, and skills-based support for anxiety, depression, and substance use. Passionate about advocating for mental health in the Hispanic community, she enjoys sports, concerts, and time with loved ones.

Therapist

Rachel Cox

- ACMHC

Rachel, a Clinical Mental Health Counselor, holds a background in social work and child development with a focus on trauma-informed care and cultural competency. She works with clients of all ages, specializing in EFT, CBT, DBT, and art/play therapy to address anxiety, depression, trauma, ADHD, and Autism Spectrum Disorder.

At the Multicultural Counseling Center, Rachel empowers clients toward emotional growth and mindful living. Outside of work, she enjoys karaoke, movies, and family road trips.

Therapist

Abigail Cedeno

- CSW -

Abigail, originally from Cuba, earned her Master’s in Social Work from the University of Utah and is a certified Substance Use Disorder Counselor (SUDC). She specializes in trauma, addiction, anxiety, depression, and life transitions, using CBT, Motivational Interviewing, and trauma-informed care.

At the Multicultural Counseling Center, Abigail fosters a warm, supportive environment to help clients heal and grow. Outside of work, she enjoys photography, sunsets, and volunteering in her community.

Therapist

Deeqa Hamid

- CSW -

Deeqa Hamid is a social work professional experienced in advocating for individuals affected by domestic violence and homelessness. She holds certifications in Domestic Violence 01 & 02 and child trauma, abuse, and neglect.

During her practicum at Focal Point, she mentored school-aged children in group therapy addressing bullying, discrimination, and challenges related to poverty or domestic violence, and researched adoption dynamics, including interracial adoption.

Therapist

Amira Latorre

- CSW -

Amira, originally from Colombia, moved to the U.S. at age 28. She holds a degree in Psychology and a Master’s in Social Work from the University of Utah and has experience working with teenagers and trauma clients.

At the Multicultural Counseling Center, Amira is passionate about supporting clients and Latino community outreach. In her free time, she enjoys dancing, attending concerts, and traveling.

Therapist

Samy Trusena

- CSW -

Samantha Trusena is a bilingual Spanish and English speaker and a Master of Social Work student at the University of Utah. As a Mexican-American and member of the queer community, she brings a culturally grounded and inclusive perspective to her work.

At the Multicultural Counseling Center, Samantha is passionate about creating safe, affirming spaces where clients feel heard and supported. Her approach emphasizes warmth, curiosity, and collaboration to help clients move toward growth and healing.

Therapist

Hector Tapia

- CSW -

Hector Tapia, MSW, is a Couples and Trauma Therapist specializing in trauma, anxiety, and couples therapy for adults. Using Cognitive Behavioral Therapy (CBT), he helps clients understand how thoughts, emotions, and behaviors interact, guiding intentional changes for meaningful growth.

At the Multicultural Counseling Center, Hector provides a safe, nonjudgmental space for clients to explore experiences, build resilience, and reconnect with their inner strength. He offers therapy in both individual and couples formats.

Skills Counselors

Sofia Herrera

- SSW -

A dedicated Skills Counselor who is passionate about helping individuals and families overcome challenges and build meaningful, fulfilling lives. A graduate of the University of Utah, they bring both professional knowledge and a genuine commitment to supporting others through personal growth and skill development. They enjoy working collaboratively with clients to identify strengths, develop practical coping strategies, and achieve their goals in a supportive and empowering environment.

FSS

Family Support Specialists

Family Support Specialist

Mario Vasquez

- CM, CPSS -

Mario, originally from Jalisco, Mexico, completed his academic studies in Aguascalientes and holds certifications in Peer Support, Family Peer Support, Case Management, and Suicide Prevention. He is currently pursuing a Master’s in Theology. At the Multicultural Counseling Center, Mario supports clients in crisis by connecting them with essential resources and services.

Outside of work, Mario enjoys watching movies, visiting lakes, and staying active through exercise.

Family Support Specialist

Naara Norris

- CM -

Naara Norris is a professional at the Multicultural Counseling Center, supporting clients in their growth and well-being through compassionate, evidence-based care.

At the Multicultural Counseling Center, Naara is dedicated to creating a safe and supportive environment for all clients.

Family Support Specialist

Margarita Chavez

- MSWI -

Margarita is a dedicated, detail-oriented professional who consistently delivers excellent service and support.

She is recognized for her strong work ethic, reliability, and positive attitude in everything she does. As a Peer Support Specialist and Case Manager, she brings deep empathy, attentive listening, and a genuine commitment to helping individuals access the resources and guidance they need to thrive.

Administration

Mariana Aguila

Customer Service - Supervisor

Ericka Alvarez

Customer Service Representative

Thania Velasco

Customer Service Representative

Adriana Guzman

Customer Service Representative

Bryan Martinez

Financial Assistant

Alexa Galicia

Office Manager

Lizette Gonzalez

Collections Specialist

Stiven Villa

Community Liasion

Through collaboration, compassion, and cultural understanding, our team is dedicated to creating a supportive space where every client feels valued, heard, and empowered.

We’re here to support your mental health—every step of the way.

Begin The Healing You Deserve!

VIEW SERVICES

Bilingual Mental Health Support for Our Community!

Apoyo de salud mental bilingüe para nuestra comunidad!

7625 South 3200 West, West Jordan UT, 84084

Crisis Support 24/7: Call 988

MULTICULTURAL
COUNSELING CENTER

- LCSW, PhD -

- EDO -

- CMCH -

- CSW, CM/CPPS -

- SSW -

- LCSW-

- CSW -

- CSW -

- LCSW -

- CSW -

- CSW -

- CSW -

- ACMHC

- CSW -

- CSW -

- CSW -

- CSW -

- CSW -

- SSW -

- CM, CPSS -

- CM -

- MSWI -

We’re here to support your mental health—every step of the way.

Begin The Healing You Deserve!