FAQ

Frequently Asked Questions 

What is Multicultural Counseling Center, MCC?

The MCC is the Clinical Social Workers Mental Health Counselors.

 

What is a Mental Health Counselor?

Mental counselors, health are trained in counseling and psychotherapy to treat individuals with mental and emotional disorders and other behavioral challenges. Mental health counselors address mental health, human relationship, education and career concerns within ethical, developmental, preventive and treatment contexts. Mental health counselors demonstrate a concern for the short-term and long-term well-being of individuals, couples, families, groups, and organizations.

 

Mental health counselors are dedicated to the optimal functioning of individuals, families, and organizations. The mental health counselor uses standard mental health assessment and evaluation protocols, develops patient psychosocial histories, writes treatment plans, documents patient progress, facilitates consultation and referral with other providers, and implements discharge plans. (from NYSED)

 

How much does therapy or counseling cost if I don't have Insurance?


  • If you do not have insurance we offer a sliding scale fee for therapy services.
  • The cost of therapy ranges from $80 to $185 per session.
  • In order to determine the cost of therapy, we ask that you text a copy of your paystub or the first page of your tax return.
  • In order to apply for this discounted fare please call or text our office number 801-915-0359 and our receptionist will call you back to let you know the rate you qualify for and to schedule an appointment.




What are the most common issues we work with?


  • Anxiety
  • Depression
  • Behavioral Concerns
  • Adults molested as children
  • Depression
  • Loss and grief
  • Parenting
  • Bullying
  • Intimate Partner Relationships
  • Stress
  • Substance Abuse
  • Bereavement/Grief/Loss
  • Domestic Violence
  • Sexual Assault
  • Victims of crime
  • Addiction
  • Anger
  • Work Issues
  • ADHD (ADD)
  • Anxiety
  • Bipolar Disorder
  • Child Behavioral Problems
  • Family Issues
  • Obsessive-Compulsive (OCD)
  • Post-Traumatic Stress (PTSD)
  • Social Anxiety
  • Stress Management
  • Worries




What payment methods do you accept?


We accepts credit/debit cards and cash.




Can I be reimbursed by my insurance?


If you consider using your health insurance, please check your coverage carefully by asking the following questions to your provider: Do I have mental health insurance benefits? What is my deductible and has it been met? How many sessions my health insurance cover? What is the copay amount per therapy session?




How late can I cancel an appointment?


We kindly request a 24-hour notice to cancel or reschedule an appointment. If you cancel with less than 24-hour notice or do not show for your appointment, you will be charged a $50 fee. Please note, most insurance providers do not cover these fees.




Do you accept health insurance?


Multicultural Counseling Center, MCC is an in- network provider with:

  • Aetna
  • Crime Victim Reparation-CVR
  • Department of Homeland Security - DHS
  • EMI Health
  • Optum SLCo/Medicaid
  • Molina Health Care
  • Medicare
  • New Horizon
  • SW Services Administrators
  • Post Employment Health Plan PEHP
  • Regence BCBS
  • Select Health of Utah
  • Tri-Care
  • U of U Health Plans
  • United Health Care
We can work with other insurance companies as an out of network provider. If you have any questions please call us at 801-915- 0359. We are working to expand our services by contracting with other insurance providers. Often, there are options available if you have insurance through a provider that is not on the list above. If you do not have health insurance benefits, we would be happy to provide our services as a self-pay. Please contact us if you need assistance in understanding your insurance benefits and eligibility.




Sliding Scale Fee


  • individual, couples/family - $70 to $125
  • DUI evaluations – $250.00
  • Hardship evaluations – $1,000
  • U Visa, VAWA evaluations – cost varies as CVR and other forms of aid may be available to the person seeking services.




What are your hours?


Our regular working hours are:

  • Monday to Friday - 9:00 am – 8:00 pm
  • Saturday - by appointment
  • Sunday - Close




How do I get started?


Please feel free to call or sent a text message at 801-915-0359. We will be happy to answer any additional questions you might have. You can also e-mail us at admin@mccounseling.com We look forward to hearing from you soon!




What languages are available?


All our therapist are bilingual in English and Spanish.





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